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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Summary

OCID:: ocds-kuma6s-040354
Published by:: NPTC Group of Colleges
Authority ID:: AA0270
Publication date:: 10 May 2016
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

As part of a new customer focused strategy, the College requires a new CRM system to effectively manage College relationships and interactions with existing and potential customers. The system has to be ODBC compliant, accessible via windows PCs or via web-browsers, allow for workflows using workflow engine. Integrate with data from other central systems. Have reporting tool to allow power-users to design reports and dashboards. Integrate with Office software. Cover marketing requirements.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: NPTC Group
Postal Address: Procurement, Neath Campus, Dwr-Y-Felin Road,
Town: Neath	Postal Code: SA10 7RF	Country: UK
For the attention of: Christine Jenkins	Telephone: +44 1639648091
E-Mail: elaine.jenkins@nptcgroup.ac.uk	Fax: +44 1639648009
Internet Address (URL): www.nptcgroup.ac.uk

2 Contract Details

2.1 Title

NPTC Group Customer Relationship Management System

2.2 Description of the contract

As part of a new customer focused strategy, the College requires a new CRM system to effectively manage College relationships and interactions with existing and potential customers.

The system has to be ODBC compliant, accessible via windows PCs or via web-browsers, allow for workflows using workflow engine. Integrate with data from other central systems. Have reporting tool to allow power-users to design reports and dashboards. Integrate with Office software. Cover marketing requirements.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	48000000		Software package and information systems

b) Delivery Location/Area

	Code		Location
	1017		Bridgend and Neath Port Talbot
	1024		Powys

2.4 Estimated Total Value

65927 GBP

3 Procedure

3.1 Type of Procedure

Single stage

4 Award of Contract

4.1 Successful Bidders

4.1.1 Name and Address of successful supplier, contractor or service provider

Contract No:

Tender NPTC169

Official Name: Crimson Consultants
Postal Address: 6 Prospect Place, Maritime Quarter,
Town: Swansea	Postal Code: SA1 1QP	Country: UK
For the attention of: Craig Abbott	Telephone:
E-Mail: craig.abbott@crimsonconsultants.co.uk	Fax:
Internet Address (URL): www.crimsonconsultants.co.uk

5 Other Information

5.1 Reference number attributed to the notice by the contracting authority

NPTC169

5.2 Date of Contract Award

09-05-2016

5.3 Number of tenders received

5.4 Other Information

This notice has been sent as a region specific notice. If you did not receive an alert about this you are not based in the specific region selected by the buying authority. Questions on why this was sent as a region specific notice should be sent to the buying authority.

(WA Ref:45716)

5.5 Additional Documentation

N/a

5.6 Publication date of this notice:

10-05-2016

SF 53

Coding

Commodity categories

ID	Title	Parent category
48000000	Software package and information systems	Computer and Related Services

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1024	Powys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
23	Newport
22	Cardiff
21	Vale of Glamorgan
20	Monmouthshire
19	Torfaen
18	Blaenau Gwent
17	Caerphilly
16	Merthyr Tydfil
15	Rhondda Cynon Taf
14	Bridgend
13	Neath Port Talbot
12	Swansea
11	Carmarthenshire
10	Pembrokeshire
8	Powys
7	Ceredigion
6	Gwynedd
5	Wrexham
4	Flintshire
3	Denbighshire
2	Conwy
1	Isle of Anglesey

Document family

Notice details
FEB120390: NPTC Group Customer Relationship Management System Publication date: 01 February 2016 Deadline date: 29 February 2016 00:00 Notice type: Contract Notice Authority name: NPTC Group of Colleges
MAY134231: NPTC Group Customer Relationship Management System Publication date: 10 May 2016 Notice type: Contract Award Notice Authority name: NPTC Group of Colleges

About the buyer

Main contact:: elaine.jenkins@nptcgroup.ac.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

NPTC Group Customer Relationship Management System

Contents

Summary

Abstract

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

2 Contract Details

2.1

Title

2.2

Description of the contract

2.3

Notice Coding and Classification

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

5.2

Date of Contract Award

5.3

Number of tenders received

5.4

Other Information

5.5

Additional Documentation

5.6

Publication date of this notice: