CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

NPTC Group Customer Relationship Management System

2.2

Description of the goods or services required

As part of a new customer focused strategy, the College requires a new CRM system to effectively manage College relationships and interactions with existing and potential customers.

The system has to be ODBC compliant, accessible via windows PCs or via web-browsers, allow for workflows using workflow engine. Integrate with data from other central systems. Have reporting tool to allow power-users to design reports and dashboards. Integrate with Office software. Cover marketing requirements.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=40354.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Estimated value of software system £40,000 - 50,000

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

NPTC169

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Documents can be obtained by emailing:

elaine.jenkins@nptcgroup.ac.uk

or contact

Christine Jenkins on 01639 648091

This notice has been sent as a region specific notice. If you did not receive an alert about this you are not based in the specific region selected by the buying authority. Questions on why this was sent as a region specific notice should be sent to the buying authority.

(WA Ref:40354)

5.2

Additional Documentation

5.3

Publication date of this notice