CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Amplifying Prevention and Support through Bibliotherapy

2.2

Description of the goods or services required

The Hub strategy brings together Council services and other agencies working towards the wellbeing of the community. This approach has provided an opportunity for the library service to work with a wide range of partners. The overall vision for delivery has brought all services together working towards the achievement of wellbeing goals for citizens . One of the key partnerships that has been solidified since the launch of the strategy has been with C&VUHB with the launch of joint projects, health programmes and more recently joint buildings as evidenced by Capel i Bawb at Cardiff Royal Infirmary which amalgamates library services into the health offer at this facility and the launch of Wellbeing Hub @ Maelfa.

The project brings together Cardiff Libraries with C&VUHB to widen access to therapeutic resources and library services. Library book vending machines will be made available to patients in health settings in order that they can better manage their own health and wellbeing. Patients will be able to access the books 24 hours a day using their library card and return them to either the machine or their local library.

The strategic nature of the partnership with the Health Board provides an opportunity to Cardiff Hubs and Libraries Service including:-

- Access to new customers for wider library services

- Extended reach into a wider variety of customers who may not have considered library membership or services including those from ethnic minority communities

- The ability to add value for existing customers in adding another outlet for accessing library resources

- The ability to benefit from the trusted brand of the Health Board which will provide increased integrity to the health focused collections that will be provided.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=135224.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

This will involve the procurement of:

Three book vending centres with combined functionality:

check-in and check-out of books

the functionality to reserve items.

A book capacity of 150 - 200 books

The ability to set up new accounts

The functionality to run reports

For personal data to be dealt with according to GDPR

For any language function to be bilingual - English/ Welsh

To be located at:

Noah's Ark Children's Hospital for Wales

Installation to take place within the hospital atrium location.

Hafan y Coed Mental Health Unit at University Hospital, Llandough

Installation to take place within a location in the unit.

The Memory Clinic at University Hospital, Llandough

Installation to take place within the Patient Information Centre at Llandough.

The procurement of 1 Self-Service Library Book Vending Machine with combined functionality:

check-in and check-out of books

the functionality to reserve items.

A book capacity of 400 - 450 books

The ability to set up new accounts

The functionality to run reports

For personal data to be dealt with according to GDPR

For any language function to be bilingual - English/ Welsh

to be located at:

University Hospital of Wales

Installation to take place at an area near the concourse, which has a significant footfall has been identified. Installation of machine to take place within the concourse.

Monitoring and Evaluation

Full monitoring of performance will take place. This will include a monthly review of performance statistics as well as survey information capturing free form individual customer feedback. Further detail is included within the tender documentation.

Service & Maintenance

The bid should include a minimum of five years of servicing - this should comprise quarterly maintenance checks and replacement of parts as necessary. The bid should include call outs for any breakdowns that occur on any of the units - there will be requirement for the engineer to call out within 24 hours of being notified of the issue, and for the repair to be resolved within 48 hours. There should be an accessible customer service phone line staffed from 9-5 Monday to Friday, as well as an email service to report any issues.

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

ERFX1008258

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please register an interest via Proactis Portal for access to the tender documentation.

(WA Ref:135224)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice