CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Ministry or any other national or federal authority, including their regional or local sub-divisions National or federal agency/Office Regional or local Authority Regional or local Agency/Office Body governed by public law European Institution/Agency or International Organisation

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Tender for Out of Hours and Door Entry Service

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

RCT

II.1.3)

This notice involves a framework agreement

II.1.4)

Short description of the contract or purchase(s)

RCT Homes, through a competitive tender process wishes to appoint contractors to deliver a Service for the provision of:

1)Out of Hours Telephone Support

The successful provider will be required to

1. Log all emergency calls requiring action and refer these to the on call Duty Officer. The log of calls and action taken is to be e-mailed to RCT Homes the next working day. If a call does not relate to a repair, there is a requirement for the successful provider to log the call so that staff at RCT Homes can deal with it the following working day if appropriate.

2. The successful supplier will be required to provide a termination point (dedicated telephone number / ideally 0300) to which our priority telephone lines will connect.

2)Monitoring and Door Entry Access Services

A door entry system provides an increased level of security and protection to residents and door entry calls may be diverted to the successful supplier in the absence of a response from a resident or member of scheme staff;

In the event of request for access to the scheme the successful supplier shall;

- Check if the caller has called the relevant flat;

- Where possible, check CCTV to validate ID of caller

- Establish the caller’s name;

- Establish the name and flat number of the resident they are visiting;

- Ask the caller to wait whilst checking with the resident;

- Contact the resident with the caller’s details; and only if the resident agrees, release the door lock and admit the caller.

II.1.5)

Common Procurement Vocabulary (CPV)

II.1.6)

Contract covered by the government procurement agreement (GPA)

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

IV.2.2)

An electronic auction has been used

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

RCT022

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

Contract No:

Title:

Lot No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

Contract No:

Title:

Lot No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

VI.2)

Additional Information

(WA Ref:22060)

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained

VI.4)

Dispatch date of this Notice