Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Ofcom Online Research Panel

  • First published: 09 September 2022
  • Last modified: 09 September 2022

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0314e0
Published by:
OFCOM
Authority ID:
AA20551
Publication date:
09 September 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Ofcom is the UK regulator for the communications services that we use and rely on each day. We regulate the TV and radio sectors, fixed line telecoms, mobile, postal services, plus the airwaves over which wireless devices operate.

We are independent and funded by fees paid to us by the companies we regulate. Further information can be found on our website www.ofcom.org.uk.

In Autumn 2020, the UK Government introduced new legislation giving Ofcom powers to regulate UK-based video-sharing platforms (VSPs). From November 2020, VSPs which fall within our jurisdiction must comply with new rules around protecting children from potentially harmful content and all users from illegal content and incitement to hatred and violence. Research from this panel will feed into a series of annual VSP monitoring reports.

In Spring 2021, the UK Government published its draft Online Safety Bill, granting Ofcom new responsibilities that will help to keep people safe when they are online. The bill is due to be introduced to Parliament in 2022.

Ofcom invites Applicants to submit proposals for the market research service provision of an Online Research Panel. The online research panel is defined as having access to a large number of consumers, from which quantitative and/or qualitative data can be collected quickly and at relatively low cost.

Any contract(s) awarded following the conclusion of the tender process will be for an initial duration of two years. At Ofcom’s absolute discretion, the contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years.

This tendering exercise is being undertaken using the Jaggaer electronic tendering system at https://ofcom.bravosolution.co.uk/web/login.shtml. Suppliers will need to register an interest on the system in order to participate and registration is free.

The estimated value given is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore £472,500.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

OFCOM

Riverside House, 2a Southwark Bridge Road

London

SE1 9HA

UK

Telephone: +44 2079813000

E-mail: hayley.watson@ofcom.org.uk

NUTS: UKI

Internet address(es)

Main address: www.ofcom.org.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: UK Communications Regulator

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Ofcom Online Research Panel

Reference number: C20200756

II.1.2) Main CPV code

79310000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Ofcom is the UK regulator for the communications services that we use and rely on each day. We regulate the TV and radio sectors, fixed line telecoms, mobile, postal services, plus the airwaves over which wireless devices operate.

We are independent and funded by fees paid to us by the companies we regulate. Further information can be found on our website www.ofcom.org.uk.

In Autumn 2020, the UK Government introduced new legislation giving Ofcom powers to regulate UK-based video-sharing platforms (VSPs). From November 2020, VSPs which fall within our jurisdiction must comply with new rules around protecting children from potentially harmful content and all users from illegal content and incitement to hatred and violence. Research from this panel will feed into a series of annual VSP monitoring reports.

In Spring 2021, the UK Government published its draft Online Safety Bill, granting Ofcom new responsibilities that will help to keep people safe when they are online. The bill is due to be introduced to Parliament in 2022.

Ofcom invites Applicants to submit proposals for the market research service provision of an Online Research Panel. The online research panel is defined as having access to a large number of consumers, from which quantitative and/or qualitative data can be collected quickly and at relatively low cost.

Any contract(s) awarded following the conclusion of the tender process will be for an initial duration of two years. At Ofcom’s absolute discretion, the contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years.

This tendering exercise is being undertaken using the Jaggaer electronic tendering system at https://ofcom.bravosolution.co.uk/web/login.shtml. Suppliers will need to register an interest on the system in order to participate and registration is free.

The estimated value given is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore £472,500.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 667 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI

II.2.4) Description of the procurement

Ofcom is the UK regulator for the communications services that we use and rely on each day. We regulate the TV and radio sectors, fixed line telecoms, mobile, postal services, plus the airwaves over which wireless devices operate.

We are independent and funded by fees paid to us by the companies we regulate. Further information can be found on our website www.ofcom.org.uk.

In Autumn 2020, the UK Government introduced new legislation giving Ofcom powers to regulate UK-based video-sharing platforms (VSPs). From November 2020, VSPs which fall within our jurisdiction must comply with new rules around protecting children from potentially harmful content and all users from illegal content and incitement to hatred and violence. Research from this panel will feed into a series of annual VSP monitoring reports.

In Spring 2021, the UK Government published its draft Online Safety Bill, granting Ofcom new responsibilities that will help to keep people safe when they are online. The bill is due to be introduced to Parliament in 2022.

Ofcom invites Applicants to submit proposals for the market research service provision of an Online Research Panel. The online research panel is defined as having access to a large number of consumers, from which quantitative and/or qualitative data can be collected quickly and at relatively low cost.

Any contract(s) awarded following the conclusion of the tender process will be for an initial duration of two years. At Ofcom’s absolute discretion, the contract may be extended for up to two further periods of up to twelve months each. The maximum length of the contract is therefore four years.

This tendering exercise is being undertaken using the Jaggaer electronic tendering system at https://ofcom.bravosolution.co.uk/web/login.shtml. Suppliers will need to register an interest on the system in order to participate and registration is free.

The estimated value given is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore £472,500.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Options to extend the contract at Ofcom's sole discretion for two further periods of up to twelve months each.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-003653

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

25/08/2022

V.2.2) Information about tenders

Number of tenders received: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

YouGov Plc

50 Featherstone Street

London

UK

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 667 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of Justice of England and Wales

The Pavilion, 1 Newhams Row

London

UK

VI.4.2) Body responsible for mediation procedures

High Court of Justice of England and Wales

London

UK

VI.5) Date of dispatch of this notice

08/09/2022

Coding

Commodity categories

ID Title Parent category
79310000 Market research services Market and economic research; polling and statistics

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
hayley.watson@ofcom.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.