Speculative Notice – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which further information may be obtained

2 Contract Details

2.1

Title

Microsoft Dynamics CRM support and development partner

2.2

Description of the goods or services required

The successful supplier will be responsible for both development and support of the CRM function at the Development Bank of Wales.

This notice is to ask suppliers to express an interest in the opportunity if they are able to undertake both the development and support of our current and any new CRM functions that DBW requires. The supplier may on occasions be required to source from 3rd parties any other key functionalities and or systems needed by DBW.

Key requirements

Demonstrable track record in the development and support of Microsoft Dynamics 365 solutions across a varied customer base that includes Financial Services. Supplier must have the capabilities to support custom entities.

Demonstrable experience of delivering solutions via the Microsoft Power Platform.

Capabilities and track record in delivering portals using the built in Microsoft Dynamics / Power platform functionality.

Experience in integrating third-party APIs with the Microsoft Dynamics Platform.

Resource capabilities that evidence strength in depth in business analysis, development, support and project management

Able to demonstrate adherence to the Microsoft Software Development Lifecycle and experience of supporting Microsoft wave releases.

Required to collaborate with DBW on requirements gathering, software development, testing and deployment using the Microsoft DevOps framework.

Track record in implementing Automated Life Cycle Management for Dynamics CRM environments.

A Certified Microsoft Gold Partner, or latest appropriate equivalent, with access to Microsoft technical resources for roadmap planning and problem resolution escalation.

Capabilities to advise and support on the interoperability with the wider Microsoft 365 suite of applications, including but not limited to Microsoft SharePoint, PowerBi and Exchange server.

Strong experience on implementing security best practices within Microsoft Dynamics environments.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=131596.

2.3

Notice Coding and Classification

3 Administrative Information

3.1

Reference number attributed to the notice by the contracting authority

3.2

Estimated Start of the Award Procedure

4 Other Information

4.1

Additional Information

DBE will be looking to hold a supplier event in the next few weeks, we will demonstrate the current systems we have and how it works for each department with DBW. This event will allow us to discuss the procurement and allow for Q&As.

Please can I ask you email leanne.millard@developmentbank.wales to express your interest in the supplier day.

Please note there is no further information or documentation for this project.

(WA Ref:131596)

4.2

Download Additional Documentation

4.3

Publication date of this notice