Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
OFCOM
Riverside House, 2a Southwark Bridge Road
London
SE1 9HA
UK
Contact person: Mark Lundy
Telephone: +44 2079813204
E-mail: mark.lundy@ofcom.org.uk
NUTS: UKI
Internet address(es)
Main address: https://ofcom.bravosolution.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: UK Communications Regulator
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Learning and Development Managed Services
Reference number: C20221270
II.1.2) Main CPV code
80500000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of learning and development managed services
The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements.
Ofcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements
• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.)
• Managing the gateway spend approvals process
• Reviewing the requirements specification to ensure fitness for purpose
• Running the external procurement process
The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Online booking and registration process
• Planning and schedule management
• Confirmations, joining instructions, transfers, cancellations and amendments
• Delegate management, pre-course administration and communications
• Logistical planning and coordination of trainers, facilitators and learners
• Location sourcing
• Inventory management, course materials printing and distribution
• Content catalogue management
• Evaluation and quality assurance of all aspects of a course or product
• Invoice payments and consolidated invoicing
• Learning administration service desk, telephone and online assistance helpdesk
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
335 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
London
II.2.4) Description of the procurement
Provision of learning and development managed services
II.2.5) Award criteria
Quality criterion: Technical solution
/ Weighting: 50
Quality criterion: environmental, sustainability and Equality and Diversit
/ Weighting: 10
Quality criterion: comply with all relevant legislative requirements
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Price
/ Weighting: 20
Price
/ Weighting:
100
II.2.11) Information about options
Options:
Yes
Description of options:
Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-016910
Section V: Award of contract
Contract No: ECM928
Title: Provision of learning and development managed services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/03/2023
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
KPMG LLP
0C301540
15 Canada Square, London, E14 5G
London
E145SG
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 335 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Court of Appeal of England and Wales
3 Lloyds Avenue, London
London
UK
VI.5) Date of dispatch of this notice
27/06/2023