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02 Contract Notice

IT Services Partner - Family Housing Association Wales

  • First published: 14 June 2021
  • Last modified: 14 June 2021

Contents

Summary

OCID:
ocds-kuma6s-111445
Published by:
Caredig Ltd
Authority ID:
AA0532
Publication date:
14 June 2021
Deadline date:
14 July 2021
Notice type:
02 Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation. CPV: 72222300, 72222300, 72267100, 32424000, 32571000, 32412000, 32412110, 72514000, 72611000, 32413100, 32422000, 32425000, 32427000, 32428000, 32430000, 72222000, 72253200, 72253000, 72910000.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Family Housing Association (Wales) Ltd

43 Walter Road

Swansea

SA1 5PN

UK

Telephone: +44 1792460192

E-mail: andrew.buckels@3cconsultants.co.uk

NUTS: UKL18

Internet address(es)

Main address: http://www.fha-wales.com/

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0532

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.sell2wales.gov.wales


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.sell2wales.gov.wales


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

IT Services Partner - Family Housing Association Wales

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72222300

72267100

32424000

32571000

32412000

32412110

72514000

72611000

32413100

32422000

32425000

32427000

32428000

32430000

72222000

72253200

72253000

72910000

II.2.3) Place of performance

NUTS code:

UKL18


Main site or place of performance:

Head Office - 43 Walter Road, Swansea, SA1 5PN

II.2.4) Description of the procurement

As a minimum, this contract with be the provision of an IT Services Partner to cover the following areas:

- Microsoft 365 and Application Server(s)

- DR and Backup

- Cyber Security

- End user Support and Device management

- Wireless and Networking

- Telephony

This tender has been published on Sell2Wales in accordance with Family Housing Contract Standing Orders (CSO’s). The value of the contract for three years will be under the OJEU procurement rules for Supplies & Services totalling GBP 150k Every contract entered into by Family Housing must comply with:

- Relevant European procurement rules (i.e. the EC Treaty, the general principles of EC law and the EC public procurement directives implemented by UK Regulations).

- The law of England and Wales as applicable to Wales

- Family Housing’s CSOs and Financial Regulations.

- Family Housing’s strategic objectives, procurement strategy and policies.

-Any procurement requirements of the Welsh Government

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 150 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The initial contract is for 3 years, with an option of 2 single 12 month extensions (3+1+1)

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection Criteria as stated in the documentation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

Selection Criteria as stated in the documentation

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 14/07/2021

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 15/07/2021

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:111445)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

14/06/2021

Coding

Commodity categories

ID Title Parent category
32571000 Communications infrastructure Communications equipment
32412000 Communications network Local area network
72910000 Computer back-up services Computer back-up and catalogue conversion services
72514000 Computer facilities management services Computer-related management services
72253000 Helpdesk and support services System and support services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
32412110 Internet network Communications network
72267100 Maintenance of information technology software Software maintenance and repair services
32422000 Network components Network equipment
32424000 Network infrastructure Network equipment
32425000 Network operating system Network equipment
32413100 Network routers Integrated network
32427000 Network system Network equipment
32428000 Network upgrade Network equipment
72253200 Systems support services Helpdesk and support services
72611000 Technical computer support services Computer support services
32430000 Wide area network Networks

Delivery locations

ID Description
1018 Swansea

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
14 June 2021
Deadline date:
14 July 2021 00:00
Notice type:
02 Contract Notice
Authority name:
Caredig Ltd
Publication date:
08 February 2022
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Caredig Ltd

About the buyer

Main contact:
andrew.buckels@3cconsultants.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
28/06/2021 08:54
ADDED FILE: Specification and build of Servers
Specification and build of the servers located within Microsoft Azure RAM, vCPU, Managed Disks
30/06/2021 11:35
ADDED FILE: Clarification Questions
Clarification Questions
30/06/2021 12:04
ADDED FILE: Support Tickets - last 3 months
Support Tickets - last 3 months
05/07/2021 12:10
ADDED FILE: Clarification Questions
Further responses
05/07/2021 13:58
ADDED FILE: Final question responses
Clarification responses

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

csv
csv20.21 KB
This file may not be accessible.
xlsx
xlsx12.63 KB
This file may not be accessible.
docx
docx23.94 KB
This file may not be accessible.
docx
docx783.64 KB
This file may not be accessible.
docx
docx23.11 KB
This file may not be accessible.
docx
docx24.88 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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