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Contract Notice

Provision of E-mail marketing services

  • First published: 09 July 2015
  • Last modified: 09 July 2015

Contents

Summary

OCID:
ocds-kuma6s-026997
Published by:
Development Bank of Wales
Authority ID:
AA0555
Publication date:
09 July 2015
Deadline date:
07 August 2015
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Finance Wales (FW) is seeking to identify an integrated e-mail marketing service provider to provide an email marketing platform/system/service (“the Solution”) together with a managed service and associated design, marketing and technical support services (the “Services”) in each case which meets the requirements in FW’s invitation to tender for the Services and the Solution, a draft copy of which has been made available to the market with a copy of these instructions and the PQQ. The Solution and the Services will enable FW to undertake a range of e-mail marketing campaigns to its target market to achieve its marketing objectives, which include:- - Stimulating the desire for investment; - Stimulating the desire to invest in FW; - Exploit the potential of its intermediaries channel; - Exploit the potential of its portfolio. A detailed specification and further information regarding FW’s requirements can be obtained from Sections 1 and 3 (FW Requirements) of the Invitation to Tender and the draft contract appended to the Invitation to Tender. CPV: 72412000, 48223000, 72212223, 48811000.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Finance Wales

Finance Wales, 1 Capital Quarter, Tyndall Street

Cardiff

CF10 4BZ

UK

Business Services Manager

Sarah Patnett

+44 2920338100

procurement@financewales.co.uk

+44 2920338101

www.financewales.co.uk

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0555

www.sell2wales.gov.uk

www.sell2wales.gov.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Provision of E-mail marketing services

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Cardiff



UKL22

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Finance Wales (FW) is seeking to identify an integrated e-mail marketing service provider to provide an email marketing platform/system/service (“the Solution”) together with a managed service and associated design, marketing and technical support services (the “Services”) in each case which meets the requirements in FW’s invitation to tender for the Services and the Solution, a draft copy of which has been made available to the market with a copy of these instructions and the PQQ.

The Solution and the Services will enable FW to undertake a range of e-mail marketing campaigns to its target market to achieve its marketing objectives, which include:-

- Stimulating the desire for investment;

- Stimulating the desire to invest in FW;

- Exploit the potential of its intermediaries channel;

- Exploit the potential of its portfolio.

A detailed specification and further information regarding FW’s requirements can be obtained from Sections 1 and 3 (FW Requirements) of the Invitation to Tender and the draft contract appended to the Invitation to Tender.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=26997.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

II.1.6)

Common Procurement Vocabulary (CPV)

72412000
48223000
72212223
48811000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The e-mail marketing system will enable FW to undertake a range of e-mail marketing campaigns to its target market to achieve it's objectives. The e-mail marketing system should enable FW to:

-manage campaigns

-manage creative

-integrate with FW's current systems including Microsoft CRM

Further detail can be obtained from the Pre-qualification questionnaire and Invitation to tender.

II.2.2)

Options

The contract will run for a period of three (3) years with the option to extend for up to two (2) years.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

36

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

The specific requirements of Finance Wales will be set out in the contract documentation and may include performance bonds and/or parent company guarantees and/or other forms of appropriate security.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

The specific requirements of FW will be set out in the contract documentation.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

No special legal form is required. However, if a consortium submits a tender which is acceptable to Finance Wales, Finance Wales may require the consortium to form a legal entity before entering into the contract. Joint and several liability of all consortium members may be required (and/or guarantees and/or undertakings by some or all consortium members in respect of some or all other consortium members may be required.

III.1.4)

Other particular conditions to which the performance of the contract is subject

For more information on Finance Wales' specific requirements, please refer to the contract documentation.

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


As detailed in the PQQ. copies of which are available with this Contract Notice.

III.2.2)

Economic and financial capacity




As detailed in the PQQ, copies of which can be accessed with this Contract Notice.


III.2.3)

Technical capacity


As detailed in the PQQ, copies of which can be accessed with this Contract Notice.




III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Yes

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

5

Objective criteria for choosing the limited number of candidates

Organisations interested in being considered for this opportunity are required to complete and submit a PQQ by the deadline specified in Section IV.3.4 below. Selection of the organisations to be invited to tender will be based on the results of the evaluation of the completed PQQs. The objective criteria to be used to select the organisations to be invited to tender are detailed in the PQQ, a copy of which can be accessed with this Contract Notice.

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

NJComms/2015

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 07-08-2015  17:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 19-08-2015

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

Neither Finance Wales (FW) nor any of its agents or advisors will be responsible for any costs or expenses incurred by bidders in participating in the tender process and responding to the PQQ. FW will not be bound to accept any tender. FW reserves the right at any time without notice and without liability to any bidder to (i) withdraw from and/or abandon and/or defer this tender process at any time; and (ii) not to award any contract as a result of this tender process.

(WA Ref:26997)

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

Finance Wales will incorporate a minimum standstill period in compliance with the timescales within the Public Contracts Regulations 2015.

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 09-07-2015

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



Finance Wales

Finance Wales, 1 Capital Quarter, Tyndall Street

Cardiff

CF10 4BZ

UK

Business Services Manager

Sarah Patnett

+44 2920338100

procurement@financewales.co.uk

+44 2920338101
www.financewales.co.uk

II)

Address and contact points from which specifications and additional documentation may be obtained



Finance Wales

Finance Wales, 1 Capital Quarter, Tyndall Street

Cardiff

CF10 4BZ

UK

Business Services Manager

Sarah Patnett

+44 2920338100

procurement@financewales.co.uk

+44 2920338101
www.financewales.co.uk

III)

Address and contact points to which Tenders/Requests to Participate must be sent



Finance Wales

Finance Wales, 1 Capital Quarter, Tyndall Street

Cardiff

CF10 4BZ

UK

Business Services Manager

Sarah Patnett

+44 2920338100

procurement@financewales.co.uk

+44 2920338101
www.financewales.co.uk

Coding

Commodity categories

ID Title Parent category
72412000 Electronic mail service provider Provider services
72212223 Electronic mail software development services Programming services of application software
48223000 Electronic mail software package Internet and intranet software package
48811000 E-mail system Information systems

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
09 July 2015
Deadline date:
07 August 2015 00:00
Notice type:
Contract Notice
Authority name:
Development Bank of Wales
Publication date:
18 May 2016
Notice type:
Contract Award Notice
Authority name:
Development Bank of Wales

About the buyer

Main contact:
procurement@financewales.co.uk
Admin contact:
procurement@financewales.co.uk
Technical contact:
N/a
Other contact:
procurement@financewales.co.uk

Further information

Date Details
22/07/2015 14:24
E-Mail Marketing System Query Received
We have received a question asking whether Finance Wales would consider moving away from the current Microsoft CRM system as part of the implementation of an email marketing solution. In response, Finance Wales will be using Microsoft Dynamics and are not considering moving away from this system. Kind regards

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx242.87 KB
This file may not be accessible.
docx
docx526.64 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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