Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Provision of Public Perception Surveys

  • First published: 05 December 2023
  • Last modified: 05 December 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-132465
Published by:
Police and Crime Commissioner for Gwent
Authority ID:
AA0384
Publication date:
05 December 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

The Commissioner is seeking a Contractor to conduct public perception surveys on residents within the Gwent Police area. The new contract must address the need for the continuation of detailed information regarding community perception and confidence. It is essential the Contractor who supply this product have extensive experience in Police related public engagement and are affiliated to a professional Market Research society and have IOC (Information Commissioner’s Office) registration. Gwent Police already employ a proven survey question set, but question set flexibility is also key to allow a tailored approach should Gwent Police require a question change at any point in the contract. The successful Contractor shall need to provide continuity and a seamless continuation of the perception information taking into consideration the trends and perceptions already obtained over a three-year period. The surveys are to be conducted in four waves where a random representative section of our communities take part in the survey process. The Four waves are to be made up of three-month periods and must fall in line with the financial year (1st April – 31st March). The successful Contractor must also have the capability to deliver surveys in several different languages in order to successfully liaise with the diverse populations of Gwent. If the Contractor is unable to provide this service in-house, a sub-contracting arrangement, at cost to the Contractor, must be made and details provided to Gwent Police. All sub-contracting arrangements are to be detailed.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Gwent Police

South Wales and Gwent Joint Commercial and Procurement Services, Police Headquarters, Llantarnam Park Way,

Cwmbran

NP44 3FW

UK

Gareth Jones

+44 1633838111

gareth.a.jones@gwent.police.uk

https://www.gwent.police.uk

2 Contract Details

2.1

Title

Provision of Public Perception Surveys

2.2

Description of the contract

The Commissioner is seeking a Contractor to conduct public perception surveys on residents within the Gwent Police area. The new contract must address the need for the continuation of detailed information regarding community perception and confidence. It is essential the Contractor who supply this product have extensive experience in Police related public engagement and are affiliated to a professional Market Research society and have IOC (Information Commissioner’s Office) registration.

Gwent Police already employ a proven survey question set, but question set flexibility is also key to allow a tailored approach should Gwent Police require a question change at any point in the contract. The successful Contractor shall need to provide continuity and a seamless continuation of the perception information taking into consideration the trends and perceptions already obtained over a three-year period.

The surveys are to be conducted in four waves where a random representative section of our communities take part in the survey process. The Four waves are to be made up of three-month periods and must fall in line with the financial year (1st April – 31st March).

The successful Contractor must also have the capability to deliver surveys in several different languages in order to successfully liaise with the diverse populations of Gwent. If the Contractor is unable to provide this service in-house, a sub-contracting arrangement, at cost to the Contractor, must be made and details provided to Gwent Police. All sub-contracting arrangements are to be detailed.

2.3

Notice Coding and Classification

79310000 Market research services
79311000 Survey services
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1021 Monmouthshire and Newport

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider


JCPS0332




Smsr Ltd

Wellington House, 108 Beverley Road,

Hull

HU31YA

UK




5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

JCPS0332

5.2

Date of Contract Award

 21-09-2023

5.3

Number of tenders received

2

5.4

Other Information

(WA Ref:135236)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 05-12-2023

Coding

Commodity categories

ID Title Parent category
79310000 Market research services Market and economic research; polling and statistics
79311000 Survey services Market research services

Delivery locations

ID Description
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1021 Monmouthshire and Newport

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
06 July 2023
Deadline date:
21 July 2023 00:00
Notice type:
Contract Notice
Authority name:
Police and Crime Commissioner for Gwent
Publication date:
05 December 2023
Notice type:
Contract Award Notice
Authority name:
Police and Crime Commissioner for Gwent

About the buyer

Main contact:
gareth.a.jones@gwent.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.