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Contract Notice

ICT Support and Maintenance

  • First published: 08 August 2013
  • Last modified: 08 August 2013

Contents

Summary

OCID:
ocds-kuma6s-000744
Published by:
North Wales Housing
Authority ID:
AA0905
Publication date:
08 August 2013
Deadline date:
11 October 2013
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

North Wales Housing is currently developing its vision for ICT in the future through its new ICT Strategy. North Wales Housing is looking for a contractor who is committed to continuous improvement, flexible to change and who can deliver on the ICT needs of the organisation. The contract involves the support and management of the following: a. ICT Strategy delivery b. Server Infrastructure c. Managed desktop services d. Managed application and licence services e. Website and Intranet f. Asset Management g. Management of the network and telecommunications h. Security, business continuity and risk management i. Support Services j. Service Objectives/KPIs and measurement k. System capacity l. ICT Governance m. Value for money and social value n. Continuous service improvement, organisational change management and corporate projects CPV: 72000000, 30200000, 32250000, 30000000, 32000000, 32400000, 32410000, 32420000, 32421000, 32522000, 42962000, 48000000, 48310000, 48311100, 48221000, 48222000, 48223000, 48422000, 48500000, 48514000, 48600000, 48620000, 48710000, 50300000, 51000000, 51300000, 51600000, 64200000, 72100000, 72200000, 72210000, 72212100, 72250000, 72253000, 72254000, 72260000, 72320000, 72400000, 72500000, 72510000, 72600000, 72700000, 72800000, 72900000, 79400000, 79800000, 79999100, 79418000, 72300000, 72220000, 72150000, 80533000.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


North Wales Housing

Plas Blodwel, Broad Street

Llandudno Junction

LL31 9HL

UK

Andrea Williams

+44 1492572727

andrea.williams@nwha.org.uk


www.nwha.org.uk/index.php?id=4

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0905
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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

ICT Support and Maintenance

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Plas Blodwel, Broad Street, Llandudno Junction,Conwy, Wales. LL31 9HL



UKL13

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

North Wales Housing is currently developing its vision for ICT in the future through its new ICT Strategy. North Wales Housing is looking for a contractor who is committed to continuous improvement, flexible to change and who can deliver on the ICT needs of the organisation. The contract involves the support and management of the following:

a. ICT Strategy delivery

b. Server Infrastructure

c. Managed desktop services

d. Managed application and licence services

e. Website and Intranet

f. Asset Management

g. Management of the network and telecommunications

h. Security, business continuity and risk management

i. Support Services

j. Service Objectives/KPIs and measurement

k. System capacity

l. ICT Governance

m. Value for money and social value

n. Continuous service improvement, organisational change management and corporate projects

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=744.

II.1.6)

Common Procurement Vocabulary (CPV)

72000000
30200000
32250000
30000000
32000000
32400000
32410000
32420000
32421000
32522000
42962000
48000000
48310000
48311100
48221000
48222000
48223000
48422000
48500000
48514000
48600000
48620000
48710000
50300000
51000000
51300000
51600000
64200000
72100000
72200000
72210000
72212100
72250000
72253000
72254000
72260000
72320000
72400000
72500000
72510000
72600000
72700000
72800000
72900000
79400000
79800000
79999100
79418000
72300000
72220000
72150000
80533000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

This contract is for 5 years with a possible extension of a further 3 years. Figures below are total 5 year contract figures (Annual ones are £160,000 to £200,000):

800000.001000000.00
GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

 06-01-2014 05-01-2019

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Included within the draft contract.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Consortium or joint bidders may be required to form a special purpose vehicle for delivery of the contract.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Included within the Invitation to Tender

III.2.2)

Economic and financial capacity




Included within Schedule 2 of the Invitation To Tender.


III.2.3)

Technical capacity


(1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;

(2) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided

(3) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures;

(4) A statement of the candidate's technical facilities; measures for ensuring quality; and their study and research facilities;

(5) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.




III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

01-2014ICT

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

 11-09-2013

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 11-10-2013  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

6 

IV.3.8)

Conditions for opening tenders



NWH Chief Executive (or Director Nominated by the CEO with no involvement in the tender)NWH Board MemberNWH Officer

 11-10-2013  13:00
Plas Blodwel, Broad Street, Llandudno Junction, Conwy, Wales. LL31 9HL

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

This is a 5 year contract that can be extended for a further 3 years.

(WA Ref:744)

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

The provision of social value through this contract.(Marked within Schedule 3) and discussed further at the Interview. This will be agreed during the interview stage.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 08-08-2013

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



North Wales Housing

Plas Blodwel, Broad Street

Llandudno Junction

LL31 9HL

UK

Andrea Williams

+44 1492572727

andrea.williams@nwha.org.uk

www.nwha.org.uk/index.php?id=4

II)

Address and contact points from which specifications and additional documentation may be obtained



North Wales Housing

Plas Blodwel, Broad Street

Llandudno Junction

LL31 9HL

UK

Laura Jones

+44 1492572727

laura.jones@nwha.org.uk

www.nwha.org.uk/index.php?id=4

III)

Address and contact points to which Tenders/Requests to Participate must be sent



North Wales Housing

Plas Blodwel, Broad Street

Llandudno Junction

LL31 9HL

UK

Andrea Williams

+44 1492572727

andrea.williams@nwha.org.uk

www.nwha.org.uk/index.php?id=4

Coding

Commodity categories

ID Title Parent category
48710000 Backup or recovery software package Software package utilities
79400000 Business and management consultancy and related services Business services: law, marketing, consulting, recruitment, printing and security
48500000 Communication and multimedia software package Software package and information systems
72800000 Computer audit and testing services IT services: consulting, software development, Internet and support
72150000 Computer audit consultancy and hardware consultancy services Hardware consultancy services
72900000 Computer back-up and catalogue conversion services IT services: consulting, software development, Internet and support
30200000 Computer equipment and supplies Office and computing machinery, equipment and supplies except furniture and software packages
72700000 Computer network services IT services: consulting, software development, Internet and support
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72510000 Computer-related management services Computer-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support
80533000 Computer-user familiarisation and training services Vocational training services
72300000 Data services IT services: consulting, software development, Internet and support
48600000 Database and operating software package Software package and information systems
72320000 Database services Data services
48310000 Document creation software package Document creation, drawing, imaging, scheduling and productivity software package
48311100 Document management system Document management software package
48223000 Electronic mail software package Internet and intranet software package
72100000 Hardware consultancy services IT services: consulting, software development, Internet and support
72253000 Helpdesk and support services System and support services
72212100 Industry specific software development services Programming services of application software
51000000 Installation services (except software) Other Services
51300000 Installation services of communications equipment Installation services (except software)
51600000 Installation services of computers and office equipment Installation services (except software)
48221000 Internet browsing software package Internet and intranet software package
72400000 Internet services IT services: consulting, software development, Internet and support
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
32410000 Local area network Networks
32250000 Mobile telephones Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television
32421000 Network cabling Network equipment
32420000 Network equipment Networks
32400000 Networks Radio, television, communication, telecommunication and related equipment
30000000 Office and computing machinery, equipment and supplies except furniture and software packages Computer and Related Services
48620000 Operating systems Database and operating software package
42962000 Printing and graphics equipment Command and control system, printing, graphics, office automation and information-processing equipment
79800000 Printing and related services Business services: law, marketing, consulting, recruitment, printing and security
79418000 Procurement consultancy services Business and management consultancy services
72210000 Programming services of packaged software products Software programming and consultancy services
32000000 Radio, television, communication, telecommunication and related equipment Technology and Equipment
48514000 Remote access software package Communication software package
50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment Repair and maintenance services
79999100 Scanning services Scanning and invoicing services
48000000 Software package and information systems Computer and Related Services
48422000 Software package suites Facilities management software package and software package suite
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support
72254000 Software testing System and support services
72260000 Software-related services Software programming and consultancy services
72250000 System and support services Software programming and consultancy services
72220000 Systems and technical consultancy services Software programming and consultancy services
32522000 Telecommunications equipment Telecommunications cable and equipment
64200000 Telecommunications services Postal and telecommunications services
48222000 Web server software package Internet and intranet software package

Delivery locations

ID Description
1013 Conwy and Denbighshire
1023 Flintshire and Wrexham
1012 Gwynedd
1011 Isle of Anglesey

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
08 August 2013
Deadline date:
11 October 2013 00:00
Notice type:
Contract Notice
Authority name:
North Wales Housing
Publication date:
13 December 2013
Notice type:
Contract Award Notice
Authority name:
North Wales Housing

About the buyer

Main contact:
andrea.williams@nwha.org.uk
Admin contact:
laura.jones@nwha.org.uk
Technical contact:
N/a
Other contact:
andrea.williams@nwha.org.uk

Further information

Date Details
No further information has been uploaded.

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

pdf
pdf227.24 KB
This file may not be accessible.
docx
docx114.39 KB
This file may not be accessible.
docx
docx242.98 KB
This file may not be accessible.
doc
doc355.00 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.