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Contract Notice

Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service

  • First published: 25 March 2015
  • Last modified: 01 April 2015

Contents

Summary

OCID:
ocds-kuma6s-023836
Published by:
Conwy County Borough Council
Authority ID:
AA0389
Publication date:
25 March 2015
Deadline date:
27 April 2015
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Provision of a new call monitoring monitoring system within the North Wales operated Gofal/Care Connect Call Monitoring Service. Further information available within the tender documentation. CPV: 30230000, 72590000, 72510000, 72500000, 72222000, 72222100, 72222200, 72222300, 72223000, 48000000.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Conwy County Borough Council

Corporate Procurement and Contracts Team, Bodlondeb, Bangor Road

Conwy

LL32 8DU

UK

Anita Williams

+44 1492574143

anita.williams@conwy.gov.uk


http://www.conwy.gov.uk

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0389

www.sell2wales.gov.uk

www.sell2wales.gov.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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Yes

Anglesey County Council

Gwynedd County Council

Flintshire County Council

Wrexham County Council

Denbighshire County Council

Conwy County Council

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

North Wales



UK

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Provision of a new call monitoring monitoring system within the North Wales operated Gofal/Care Connect Call Monitoring Service. Further information available within the tender documentation.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=23836.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

II.1.6)

Common Procurement Vocabulary (CPV)

30230000
72590000
72510000
72500000
72222000
72222100
72222200
72222300
72223000
48000000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

System within North Wales

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


III.2.2)

Economic and financial capacity





III.2.3)

Technical capacity





III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

GG/CMS/2015

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

 23-04-2015

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 23-04-2015  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders



 25-04-2015  12:00
Conwy County Borough Council

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

(WA Ref:23836)

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 25-03-2015

Coding

Commodity categories

ID Title Parent category
30230000 Computer-related equipment Computer equipment and supplies
72510000 Computer-related management services Computer-related services
72590000 Computer-related professional services Computer-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support
72222200 Information systems or technology planning services Information systems or technology strategic review and planning services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222100 Information systems or technology strategic review services Information systems or technology strategic review and planning services
72223000 Information technology requirements review services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
1013 Conwy and Denbighshire
1023 Flintshire and Wrexham
1012 Gwynedd
1011 Isle of Anglesey

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
25 March 2015
Deadline date:
27 April 2015 00:00
Notice type:
Contract Notice
Authority name:
Conwy County Borough Council
Publication date:
04 April 2015
Notice type:
Additional Information
Authority name:
Conwy County Borough Council
Publication date:
15 June 2015
Notice type:
Contract Award Notice
Authority name:
Conwy County Borough Council

About the buyer

Main contact:
anita.williams@conwy.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
01/04/2015 16:48
Submission Deadline/Application Deadline Date(s) Changed
The Deadline date was changed from 23/04/2015 12:00 to 27/04/2015 12:00.

The Application Deadline date was changed from 23/04/2015 to 27/04/2015.

Allow more time for suppliers due to Easter bank holiday
01/04/2015 16:51
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 06/04/2015 12:00
New question submission deadline: 13/04/2015 12:00
Please ensure that you have submitted all questions before the new date.
15/04/2015 09:29
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 13/04/2015 12:00
New question submission deadline: 17/04/2015 12:00
Please ensure that you have submitted all questions before the new date.
15/04/2015 12:41
ADDED FILE: Galw Gofal Network Diagram
Galw Gofal Careline PCN6 – MPLS Network Diagram
15/04/2015 12:47
ADDED FILE: Galw Gofal WAN Diagram
Core network diagram to show the network location .
15/04/2015 13:17
SMS
SMS stands for “Systems Management Server”. It is a set of tools from Microsoft that assists in managing PCs connected to a local-area network (LAN). We use this to deploy software automatically across the corporate network to a PC, Laptop, or Windows Tablet without having to visit the device and manually install the client.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx90.13 KB
This file may not be accessible.
docx
docx1.03 MB
This file may not be accessible.
pdf
pdf101.31 KB
This file may not be accessible.
jpg
jpg45.17 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.