Provision for a customer relationship management (CRM) system

Contract details

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ID:

130232

OCID:

ocds-kuma6s-126113

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

MAR431928

Internal ref:

T.4500

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Torfaen County Borough Council

Primary CPV code:

72000000

Additional CPV code(s):

48000000; 48445000; 48781000; 48782000; 48783000; 72212445

Is framework:

No

Carbon reduction plan:

Options:

Description:

Torfaen County Borough Council (TCBC) requirements are for a customer relationship management (CRM) system. This will be for an initial period of three years with the option to extend up to a further 24 months in total, further information is contained within the procurement documents

Purchasing team:

N/a

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Contract dates

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Date awarded:

01 March 2023

Start date:

31 March 2023

End date:

28 February 2025

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Contract extensions

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Extended contract end date:

-

Max extension options available:

24 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

Nicola Radcliffe

Contract email:

nicola.ratcliffe@torfaen.gov.uk

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