Provision of ICT Support Services

Contract details

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ID:

114318

OCID:

ocds-kuma6s-106463

Contract type:

Services

Procedure type:

Competitive dialogue

Contract award notice ref:

OCT375685

Internal ref:

Portal ref: 114318

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Development Bank of Wales

Primary CPV code:

72222300

Additional CPV code(s):

50312600; 50312610; 50312620; 72267100; 72267200

Is framework:

No

Carbon reduction plan:

Options:

Description:

DBW wishes to procure a managed ICT Support Service aligned primarily to the following services as further detailed in the Invitation to Participate in Dialogue document: IT service management broadly aligned to ITIL V3 including the management of security incidents. Support for DBW’s Infrastructure and Applications and the resulting management of changes to the ICT Estate. Day to day management of a defined set of DBW’s third party suppliers. Provision of onsite personnel to the Sites detailed in the Contract as required. Delivery of related projects as requested by DBW. Delivery of implementation activity such that there is a smooth transition to the new services in line with timescales required by DBW.

Purchasing team:

N/a

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Contract dates

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Date awarded:

20 August 2021

Start date:

20 August 2021

End date:

20 August 2026

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Contract extensions

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Extended contract end date:

-

Max extension options available:

24 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

N/a

Contract email:

procurement@developmentbank.wales

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